Lineas and Hupac Intermodal have announced updates to their services on the Antwerp-Catalonia line, with Lineas being traction provider and Hupac taking care of the operational side.
From September 16, 2024, several key changes will take effect:
- Hupac Intermodal will increase the frequency of its intermodal services to up to 10 roundtrips per week
- Hupac Intermodal will take over the operation and commercialization of the intermodal service on the Antwerp-Catalonia line
- Lineas will continue to be the traction provider
Lineas has been undergoing a comprehensive transformation to realign its services, leading to increased customer satisfaction. The company's focus on its core business as a Railway Undertaking has resulted in an improvement in customer ratings, rising from 2.9 out of 5 in 2022 to 3.5 in 2023, with several instances reaching 4.
As part of its strategy, Lineas aims to improve its role as a traction provider for the Antwerp-Catalonia route, aiming for better quality and operational synergies. Since the start of the year, Lineas has been providing traction services for Hupac on this route, noting an improvement in service quality.
Both Lineas and Hupac Intermodal are committed to maintaining high standards of service during and after the transition. Customers can expect continued support and quality intermodal solutions, drawing on Hupac's extensive expertise and Lineas' reliability.
